Grace, Grit, and Growth: Leading with Heart and Humility

Leadership isn’t just about making decisions—it’s about listening deeply, building trust, and having the courage to grow through challenges.

In this episode, Carrie Hansen, President and COO of AssetMark, shares her remarkable journey from a field hockey scholarship at Berkeley to leading global operations, scaling teams, and shaping the culture of a $130B investment platform.

Carrie opens up about what it really means to lead with heart. She reflects on her early days navigating financial services, the pivotal leadership lessons she learned managing teams in Japan at 28, and how humility, discipline, and a deep belief in people have shaped her career. You’ll learn why failing fast is a strength, how to cultivate a high-performing team, and how authenticity builds lasting influence—no matter your title.

Key Takeaways:

• Why confidence must be balanced with humility to build trust and loyalty
• The mindset shift required to scale sustainably and bring people with you
• How leading by example creates strong culture and long-term success
• The power of showing up—early, organized, and with intention