What I expected would come easily to me turned out to be incredibly challenging. I didn’t understand the complexities and nuances of the role, and it eroded my confidence daily. That’s when I sought the advice of my mentor—a great manager who helped me develop the right mindset, skillset, and toolset to be effective.
The best way to learn how to be a great manager is to learn from great managers, but if you don’t have this at your disposal, here’s a playbook to help you be successful.